FAQs

Yes! Each provider kicks off their employment with us by completing an in-depth paid training program, which includes cultural competency, essential clinical training, familiarization with internal systems, and access to additional support resources. Training includes frequent meetings and check-ins during your onboarding process with our Provider Education Manager to ensure all your questions are answered.

Supporting our providers is at the heart of everything we do. In addition to receiving onboarding support, you are paired with a Clinical Manager who will work closely with you, from getting you acquainted with your caseload to continued clinical support throughout your time with Huddle Up. Additionally, all of our providers become part of an exclusive network where they can share key learnings with one another to support continuous development. Every school district also receives a dedicated Client Success Manager whose focus is to ensure you have everything you need from the district in order to best serve your students. If you have any technical support needs, our dedicated in-house provider support team is ready to help with any questions or challenges. These levels of support allow you to have the tools and guidance you need to succeed!

Yes! If we request that you obtain licensure in another state, we reimburse for all costs incurred during the process.

Caseload expectations are carefully considered to ensure providers can deliver high-quality services to their students while maintaining a healthy work-life balance. The size of the caseload depends on several factors, including acuity level, specific needs of each student, and travel distance (if working in-person). For example, students requiring intensive support in special education may require more service minutes than students who are ready to graduate. Our priority is to advocate for both our providers and the students they service, ensuring caseloads are manageable and aligned with state regulations.

While some states set clear caseload caps, others do not. We are committed to balancing clinical excellence with the wellbeing of our provider base to ensure effective service delivery.

Yes, support is available to help students get set up for virtual therapy sessions. We ask that districts provide a facilitator for all virtual sessions to ensure sessions go on smoothly. Facilitators may help bring students to and from sessions, assist with behavior management, and support with any other session preparation tasks you may need. This collaborative approach allows our virtual providers to focus on delivering high-quality care for their students. A separate facilitator is not needed for sessions where the provider is in-person with the student.

Huddle Up supports all of your school district’s special education needs by delivering high-quality and consistent care, backed by innovative technology. Our flexible model offers both in-person and virtual care, allowing us to serve the full range of IEP cases from mild to complex needs.

By partnering with school districts nationwide for over 10 years, we’ve delivered more than 1,000,000 therapy sessions across speech, occupational, mental health, and school psychology. Our care is consistent, supported by our 94% industry-leading provider retention rate. * We use technology to support care and provide families and educators with resources that involve them in each child's growth and development journey.

Huddle Up’s complete offering simplifies your every day and results in improved student engagement, IEP compliance, and better care outcomes.

*90-day provider retention rate

Yes, we can! We have licensed providers to assist with a variety of needs, including ESY, compensatory time, out-of-compliance IEPs, make-up sessions, and more.

Yes! All our providers are licensed to practice in the states they are assigned to.

Sourcing and retaining high-quality providers is a cornerstone of our care model. Our in-house team of recruiters are specialists in the education space and look specifically for top-notch virtual and in-person providers with prior experience leading IEPs in a school setting. After undergoing a rigorous interviewing process, each new provider gets set up with a Clinical Manager to support them and help answer any case-specific questions they may encounter.

Additionally, our proprietary technology helps providers manage workflows more efficiently, allowing them to maximize time spent focusing on high-quality care delivery.

We offer both in-person and virtual care to ensure we are able to help school districts fulfill the full spectrum of their IEP caseload. We suggest school districts reach out to our sales team here to help determine which care delivery method would best fit your needs.

Whether you hire one of our in-person or virtual providers, you will receive the full benefits of Huddle Up’s IEP Huddle offering, including:
● High-quality, licensed providers with prior experience leading IEPs in schools
● A dedicated Clinical Manager overseeing each provider’s caseload
● A dedicated Client Success Manager to coordinate IEP needs, simplifying your every day
● Transparent reporting on compliance, student outcomes, and session utilization
● Access to Family Care Hub –  our exclusive digital platform with personalized and self-paced resources for students and their families to utilize in between sessions at home, boosting overall student engagement

You’re not alone. We know how challenging it can be for educators to manage their day to day responsibilities while also attending to the needs of each individual student. That’s why Huddle Up works to lighten your load as an educator by serving school districts’ entire IEP caseload, delivering high-quality and consistent care to students with needs ranging from mild to complex. When Special Education populations receive the care they need, educators have more time and energy to focus on what they do best – educating!

We encourage you to visit our digital platform, Educator Hub, where you can find additional resources including classroom materials and professional development courses created by our own licensed providers.

Each school will have its own special education referral process. If teachers have additional concerns about a student in their class, they should reach out to the special education director at their school who can help identify screening needs and/or referral next steps.